The POS for Carriers Ready to Push Boundaries: Introducing iQ Storefront

ORLANDO, Fla.–(BUSINESS WIRE)–iQmetrix, the only provider of Interconnected Commerce software built specifically for telecom retail, announced the successful live deployment of iQ Storefront with America Wireless LLC, a Total Wireless authorized retailer operating 10 locations in Florida. The platform has been in production since December 5, 2025, processing real transactions across prepaid journeys.

iQ Storefront is the POS modern carriers choose when they want speed, control, and a unified customer experience. It merges the activation journey across channels into one seamless, branded flow. The system presents a simple, guided in‑store experience, while handling the complexity of activations, payments, inventory, and compliance behind the scenes.

Built for Prepaid, Ready for Carrier Scale

Growth in the prepaid market demands speed, consistency, and control, without adding operational complexity. iQ Storefront is built to deliver all three at scale.

• Designed for prepaid realities. Supports BYOD activations, new lines, upgrades, top ups, add ons, refunds, exchanges, and integrated payments through iQ Pay.
• Low‑friction operations. Less system management by design, so lean teams aren’t slowed down by the tools meant to support them.
• Connected experiences. Consistent workflows that keep the brand experience intact, increase speed to serve, and encourage repeat visits.
• Real‑time visibility. Clear insight into activations, top ups, and sales to manage daily performance and drive growth across dealer networks.

“The platform is exceptionally well designed and covers the entire sales process in a smooth, simple, and efficient flow,” said Tarek Badawi, Chief Executive Officer of America Wireless. “It fits the real operational needs of a wireless phone retail shop. It is easy to use, fast to learn, and supported by strong reporting and back‑office visibility.”

Native Mobile, Not Browser Based

Retail environments demand fast response times, consistent performance, and reliability. iQ Storefront meets that need with a single native mobile codebase that runs across the devices retailers choose, from handhelds to tablets, enabling:

• Responsive in-store interactions that keep associates focused on customers, not loading screens
• Resilient operation in real retail conditions, supporting secure transactions and uptime where it matters most
• One consistent mobile experience across devices, giving retailers flexibility without fragmenting workflows

Composable Architecture That Puts Carriers in Control

iQ Storefront runs on a modular, composable foundation that lets carriers define how their retail channel operates, integrates, and evolves, while giving retailers the flexibility to run their day-to-day business.

Business outcomes include:

• Faster, simpler setup with direct integrations to carrier systems
• Centralized control of products and promotions across the entire channel
• Configurable retail experiences that let carriers shape workflows, offers, and brand presentation without rebuilding core systems
• Flexible deployment options, including embedding POS capabilities into carrier-owned apps to support unified customer journeys

Help Lean Teams Do More with Less

Margins are tight and teams are lean. iQ Storefront was built from the ground up with intelligence embedded into everyday workflows, helping prepaid operators and carriers reduce effort, limit errors, and get more done without added overhead.

• Guided activation flows that reduce training time and errors
• Operational decision support for inventory and reconciliation
• Fraud‑reduction and compliance cues built into everyday tasks
• Performance insights that surface where to optimize speed and quality

Proven in Production Today

iQ Storefront is live with America Wireless as the first retailer on the platform, proving its readiness for real-world prepaid operations and laying the foundation for continued evolution as retail changes.

“Our platform is designed to meet carriers where they are today,” said Christopher Krywulak, Chief Executive Officer of iQmetrix. “It is proven to power prepaid retail and it gives carriers the flexibility to adapt as requirements evolve.”

Availability

iQ Storefront is available to select iQmetrix retailers, including Total Wireless retailers, with broader carrier availability planned for 2026.

About iQmetrix

iQmetrix is the only provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is a complete set of software and technologies that are modular, flexible, and have telecom-specific capabilities, enabling telecom retailers to provide an uplifting experience for their customers. We empower telecom retailers to transact, activate, and fulfill products, as well as operate their business, and unify the online and in-store experiences. We interconnect the entire industry, bridging carriers, retailers, manufacturers, and a huge ecosystem of vendors and external system integrations.

For 26 years, we’ve been passionate about helping the leading brands in telecom to grow by providing best-in-class software, services, and expertise that enables them to adapt and thrive. Our solutions powered $17 billion in sales last year, handling nearly 53 million invoices and more than 28 million activations, and are used by more than 370,000 telecom retail professionals across almost 1,000 clients. iQmetrix is a privately held software-as-a-service (SaaS) company with employees in Canada, the U.S., India, and Europe. For more information, please visit www.iqmetrix.com.

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