When evaluated against some of the industry’s leading general-purpose LLMs in Retrieval Augmented Generation Assessment (RAGAS) benchmarks, Titan’s SLMs scored higher in answer accuracy, 76% versus ChatGPT’s 54% and Gemini’s 47%, while delivering an 82% answer correctness versus ChatGPT’s 70% and Gemini’s 66%.
What’s more, while the general-purpose LLMs scored higher in Faithfulness and Answer Relevancy, this actually reflects their limitations. These metrics tend to penalize answers that include supplemental banking knowledge and regulatory expertise not part of the retrieved text. In banking, however, the best, most accurate answer often requires this additional, relevant context, whether regulatory, policy or risk interpretation. Titan’s models use banking-native reasoning to provide these complete, exam-ready answers, when general LLMs stay narrowly tied to the text even when this critical nuance is missing or required.
In regulated banking workflows, “preference” is the outcome and domain knowledge is what reliably produces it. Our models achieve a 68.6% scenario preference versus GPT’s 31.4%, 64.3% versus Claude’s 35.7%, and 85.4% versus Gemini’s 14.6%; meaning a compliance officer would prefer our responses in the vast majority of cases. A compliance officer doesn’t just want a fluent answer that sounds plausible – they want an answer that tracks to supervisory expectations, reflects how policies and controls actually operate in a bank, and stays correct even when prompts are imperfect or documents are incomplete. In practice, Titan’s banking-native domain knowledge translates into fewer gaps when key context isn’t explicitly provided, more consistent interpretations across edge cases, and answers that feel exam-ready because they align with how compliance teams are trained to think and how regulators evaluate decisions.
This higher consistency reflects baked-in banking logic, ensuring bankers get relevant, accurate, explainable answers they can rely on each time, rather than general responses that can vary depending on minor shifts in phrasing. Titan’s models are:
- Banking-native and regulatory-ready, trained on actual banking realities, not retrofitted afterward
- Audit-ready with “show your math” reasoning and traceable logic, and exam-friendly documentation
- Small, efficient, and deployable near an institution’s data, reducing latency and increasing both predictability and trust
- Supervised with a human-in-the-loop, designed to enhance, not replace, banker judgment
- Aligned to banking ontology and regulatory frameworks, enabling higher understanding and accuracy in complex workflows
“Generic AI models weren’t built for the regulatory scrutiny, operational precision, or risk governance that banks, credit unions, and fintechs operate under every day. Institutions need AI that actually understands banking – not AI that’s been briefed on it,” said Arjun Sirrah, founder and CEO of Titan. “Titan’s models aren’t adapted for banking. They are banking. Our team includes bankers, operators, former regulators, and AI engineers who know that this industry doesn’t need a smarter chatbot – it needs a fundamentally different approach to how models and agents are trained and what they’re trained on. We started by building a comprehensive banking ontology – encoding the rules, regulations, risk frameworks, and operational logic of banking directly into the model’s foundation – then engineered everything from there. The result is AI that’s secure, explainable, and auditable – and that gives the right answer when it matters most. That’s what it means to be banking-native and bank-safe by design.”
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