UBS completes the migration of Credit Suisse clients in Switzerland: a decisive step in the integration

UBS has announced the completion of the migration of former Credit Suisse clients onto its platforms in Switzerland, marking a crucial milestone in the integration process initiated after the acquisition of its historic rival in 2023.
The operation, officially communicated by the bank on Wednesday, March 18, 2026, represents one of the most complex and significant in the recent history of the Swiss financial sector.

The Significance of Migration

The migration of clients, which involved approximately 1.2 million people globally, was described by UBS CEO Sergio Ermotti as a key step in consolidating the bank’s position on the international stage.
“There is still much work to be done to complete the integration, but the end of the client migration strengthens the UBS franchise and lays the foundation for offering an even broader and smoother service to all clients,” Ermotti stated.

This operation not only confirms UBS’s ability to manage large-scale integration processes but also underscores the bank’s commitment to maintaining a leading role in the global banking sector by offering increasingly efficient and integrated services.

The Phases of Integration

The acquisition of Credit Suisse by UBS, which took place in 2023, required detailed planning and careful management of the various integration phases. The completion of the customer migration represents the overcoming of one of the most challenging obstacles: the transition of millions of banking relationships, data, and services to new platforms, while ensuring operational continuity and security of information.

According to UBS Chief Financial Officer Todd Tuckner, the success of this phase will now allow the bank to move towards the final stage of integration: the complete deactivation of the Credit Suisse platform. This step, in addition to further simplifying the operational structure, will result in significant cost savings.

Impacts and Benefits for Clients

The transfer of former Credit Suisse clients to UBS platforms is not just a technical operation, but also has significant implications for the clientele. The bank’s stated goal is to offer a smoother experience, with an expanded range of services and greater efficiency in processes.

The migration, in fact, allows UBS to unify offerings, eliminate duplications, and optimize resources, benefiting both private and institutional clients. The strengthening of the “UBS franchise,” as highlighted by Ermotti, translates into an enhanced ability to meet the needs of an increasingly international and sophisticated clientele.

The Future of Integration

Despite the completion of the migration representing a significant milestone, UBS executives have emphasized that the integration process is not yet complete.
Further challenges remain, related to the harmonization of internal processes, the implementation of new business strategies, and the management of human resources from the two banking entities.

The deactivation of Credit Suisse’s platform, planned as the next step, will allow UBS to focus on a single, more agile, and less costly technological structure. This, according to CFO Tuckner’s statements, will lead to “significant savings,” further strengthening the bank’s financial position.

A New Chapter for Swiss Finance

The integration between UBS and Credit Suisse has been closely monitored by international observers, not only due to the size of the two institutions involved but also for the implications this operation has on the entire Swiss financial system.
The successful migration of clients represents a positive signal of stability and adaptability of the Swiss banking sector, in an increasingly competitive and regulated global context.

Conclusions: A Stronger and More Competitive Bank

The completion of the migration of Credit Suisse clients to UBS platforms marks the beginning of a new phase for the bank and its clients. Thanks to this operation, UBS is poised to offer even more integrated, efficient, and innovative services, consolidating its leadership in the international financial landscape.

The success of this complex transition confirms the robustness of the integration strategy adopted by UBS and paves the way for further developments in the Swiss banking sector, with tangible benefits for clients, investors, and the entire national economic system.